At Fox&ox, we operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a seamless and curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to deliver these Services efficiently and securely.

This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the handling of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. This may include:

• Contact Details: Name, address, email, phone number
• Financial Information: Payment details (processed securely via third-party providers)
• Account Information: Username, password, preferences
• Transaction Data: Products viewed, purchased, returned, or added to cart
• Communication Data: Messages sent to customer support
• Device Information: IP address, browser, device type
• Usage Data: Interaction with our website and services

2. Sources of Information

We may collect personal information from:

• Direct interactions (account creation, purchases, inquiries)
• Automated tracking (cookies, browser data)
• Service providers (payment, shipping, analytics partners)
• Third-party partners and integrations

3. How We Use Your Information

✅ Provide & Improve Services

• Process orders, payments, and deliveries
• Manage your account
• Personalize your shopping experience

📢 Marketing & Advertising

• Send offers, updates, and promotions
• Show relevant ads based on your activity

🔐 Security & Fraud Prevention

• Detect fraud and protect transactions
• Secure your account and data

💬 Customer Support

• Respond to inquiries and provide assistance

⚖️ Legal Compliance

• Meet regulatory requirements and resolve disputes

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service providers (payments, logistics, hosting)
• Marketing and analytics partners
• Legal authorities (if required by law)
• Business transfers (if applicable)

All partners are bound by confidentiality obligations.

5. Relationship with Shopify

Our store is hosted by Shopify, which processes certain personal data to enable and improve Services.

Your data may be transferred internationally to support operations.
To learn more, visit: https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience
• Analyze website traffic
• Enable personalized content

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices and recommend reviewing their policies before sharing any data.

8. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect personal data from children.

9. Data Security & Retention

We implement strong security measures to protect your data.
However, no system is completely secure.

We retain your data only as long as necessary for:

• Providing services
• Legal compliance
• Resolving disputes

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Request data portability
• Opt out of marketing communications

To exercise your rights, please contact us.

11. International Data Transfers

Your data may be processed outside your country.
We ensure appropriate safeguards are in place for such transfers.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.