At Fox&ox, we strive to provide you with a seamless and enjoyable shopping experience. Below are the key details of our shipping policy to ensure your orders reach you smoothly and on time.

1. Shipping Methods

We offer a variety of shipping options, including standard and expedited shipping, to suit your preferences.
You can select your preferred shipping method during checkout based on speed and cost.

2. Shipping Costs

Shipping costs are calculated based on:

• Your location
• The weight of your order
• The shipping method selected

The total shipping cost will be clearly displayed at checkout before you complete your purchase.

3. Processing Time

Once you place your order, our team processes it within 1 to 2 business days.
This includes preparing and packaging your items for shipment.

During peak seasons or holidays, processing times may vary — but we will keep you informed of any delays.

4. Delivery Times

Estimated delivery times based on your selected shipping method:

• Standard Shipping: 3 to 7 business days
• Expedited Shipping: 1 to 3 business days

Once your order is shipped, you will receive a confirmation email with tracking details.

5. Order Tracking

After dispatch, you will receive a tracking number via email.
This allows you to monitor your shipment from dispatch to delivery.

6. Missing or Damaged Orders

If your order is missing or arrives damaged, please contact us within 7 days of receiving your package.
Our team will assist you with a replacement or refund, as applicable.

Contact Us

If you have any questions about shipping or your order, please reach out to us:

Thank you for choosing Fox&ox!
We are committed to delivering excellent service and ensuring your shopping experience is smooth, reliable, and satisfying.